General contact: for all general enquiries, email info@northernfocus.org — we route your message to the right desk.
Northern Focus welcomes questions, story ideas, tips, and feedback from our readers. Our contact details are organised by function so you can reach the right person quickly. Whether you need to report a correction, pitch a story, or inquire about advertising, the information below will get you to the correct desk. For general queries, start with info@northernfocus.org.
How can I reach the right desk?
Use the function email addresses below to contact the specific team that handles your inquiry. Each inbox is monitored by the relevant department during regular business hours. All addresses end with @northernfocus.org.
- info@northernfocus.org – General inquiries and reader feedback
- contact@northernfocus.org – Alternative general contact point
- editorial@northernfocus.org – Story pitches, interview requests, and editorial questions
- newsdesk@northernfocus.org – Breaking news tips and urgent editorial matters
- tips@northernfocus.org – Confidential tips and leads (see Tip Us page for secure options)
- press@northernfocus.org – Media inquiries and interview coordination
- corrections@northernfocus.org – Reports of factual errors requiring correction
- complaints@northernfocus.org – Formal complaints about editorial content or conduct
- factcheck@northernfocus.org – Fact‑check requests and source verification issues
- legal@northernfocus.org – Legal notices and takedown requests
- privacy@northernfocus.org – Privacy-related questions and data subject requests
- advertising@northernfocus.org – Display advertising and sponsorship inquiries
- partnerships@northernfocus.org – Commercial partnerships and content licensing
- publisher@northernfocus.org – Matters for the publisher, Northern Beacon Media Inc.
- copyright@northernfocus.org – Copyright concerns and permissions
- affiliate@northernfocus.org – Affiliate link disclosures and partnership questions
- sponsored@northernfocus.org – Sponsored content proposals and inquiries
Who edits and fact‑checks our reporting?
Our editorial team is led by Editor‑in‑Chief Catherine Roy, who oversees all publication decisions and editorial standards. Each article is written by a named journalist, reviewed by an editor, and checked by our fact‑checking lead before publication. You can meet the full team on our Our Team page.
Key editors include Marc Tremblay, Managing Editor (newsroom coordination and headline review); Hannah Walsh, Municipal Affairs Editor; Kevin Sullivan, Community & Events Correspondent; Jessica Morin, Provincial Affairs Editor; and Andrew Leblanc, Standards & Fact‑Checking Lead. All editors can be reached via their individual email addresses listed at the top of this page or through the general editorial inbox.
Where is our registered office?
Northern Focus is owned and operated by Northern Beacon Media Inc., an Ontario corporation registered under Ontario Business Registry number 1003194827. Our registered office is located at Unit 12, 95 King Street East, Toronto, ON M5C 1G4, Canada.
You can reach us by phone at +1 416 555 0210 (main line) or +1 416 555 0220 (editorial line). Correspondence for the publisher or legal department should be sent to the registered office address.
How do we handle corrections and complaints?
We take accuracy and accountability seriously. If you believe we have published a factual error, please email our corrections team at corrections@northernfocus.org. We review every correction request promptly and issue a clear update in the article if the error is confirmed. Our full correction policy is available at Corrections Policy.
For complaints about editorial content, conduct, or adherence to our standards, please use complaints@northernfocus.org. We follow a structured complaints procedure designed to address concerns fairly and transparently. Read the complete process at Complaints Procedure. Editor‑in‑Chief Catherine Roy is ultimately responsible for resolving unresolved complaints.
What you can expect from us
Every piece of editorial content on Northern Focus is reviewed by a human editor before publication. Our fact‑checking team verifies sources, quotes, and data. Sponsored or commercial material is clearly labelled, and affiliate links are disclosed. AI‑assisted tools may support research or drafting but never replace human editorial judgement or fabricate quotes, sources, or bylines.
We are committed to trustworthy Canadian regional journalism that helps readers understand municipal, provincial, and national issues without spin or oversimplification. Our funding comes from display advertising, affiliate links, commercial partnerships, sponsored content, newsletter sponsorships, and content licensing. No commercial relationship determines editorial conclusions.
Questions or concerns?
If you are unsure which desk to contact, start with info@northernfocus.org and we will direct your inquiry to the appropriate team. For time‑sensitive matters, you can call the main phone line at +1 416 555 0210 or the editorial line at +1 416 555 0220. We aim to respond to all emails within two business days. You can also learn more about our standards by reading our Editorial Policy and Fact‑Checking Policy.